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Elder Abuse & Neglect Resources

Adult Protective Services (APS) – California

APS investigates reports of elder abuse, neglect, or exploitation involving adults 60+ or dependent adults with disabilities.
Services include: emergency response, safety planning, removal from dangerous environments, and connection to social services.
How to Report:

  • California APS 24/7 Hotline: 1-833-401-0832

  • Automatically routes to your local county APS office.

Long-Term Care Ombudsman Program

The Ombudsman Program advocates for residents of nursing homes, assisted living facilities, and board-and-care homes.
They can:

  • Investigate complaints about abuse, neglect, poor care, or unsafe conditions

  • Assist with care-plan issues and resident rights

  • Perform unannounced facility visits

California State Ombudsman Office: 1-800-231-4024

California Department of Public Health (CDPH) – Licensing & Complaints

Handles complaints against skilled nursing facilities related to patient care, neglect, safety violations, or regulatory non-compliance.
Why Contact CDPH:

  • To report improper care, neglect, medication errors, or regulatory violations

  • To request a formal state investigation

California Department of Social Services (CDSS) – Community Care Licensing

Oversees assisted living, residential care facilities, and memory-care homes.
Why Contact CDSS:

  • Report neglect, understaffing, unsafe living conditions, or abuse in assisted living settings

  • Check a facility’s citation or disciplinary history

Local Law Enforcement

For immediate danger, physical abuse, sexual abuse, or abandonment, families can contact:

  • 911 for emergencies

  • Local non-emergency police lines for welfare checks
    Law enforcement can initiate investigations or coordinate with APS.

National Center on Elder Abuse (NCEA)

A national resource center providing education, research, and guidance on elder abuse prevention.
Ideal for:

  • Families seeking educational materials

  • Understanding warning signs of abuse

  • Statistics and research for advocates

Medicare Nursing Home Compare

A federal tool that allows families to check:

  • Staffing levels

  • Inspection reports

  • Quality ratings

  • Complaints and violations
    Useful for evaluating facility safety and care quality.

Elder Abuse Attorney

An experienced elder abuse attorney can help walk you through the necessary steps to obtaining the resources you need and the justice you deserve. Ian Mackins Attorney At Law, APC specializes in prosecuting the following types of injuries:

  • Bed sores

  • Untreated Infections

  • Dehydration and Malnutrition

  • Falls with Severe Injuries

  • Resident Assaults

  • Sexual Abuse

Call Ian Mackins Attorney At Law, APC for your free legal consultation.

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